Returns & Exchanges Policy

At Feel22, we want you to be completely satisfied with your beauty haul. If you are not happy with your purchase, you can return or exchange unopened and unused products within 15 days of delivery.

1

Initiate Your Request

Contact our customer support team via WhatsApp or email with your order number and a photo of the items you wish to return.

2

Quality Inspection

Ensure the products are in their original packaging, sealed, and unused to qualify for a successful return or exchange.

3

Schedule a Pickup

Once approved, our courier partner will visit your location within 2-4 business days to collect the package from your doorstep.

4

Receive Your Refund

After the item reaches our warehouse and passes inspection, we will issue a refund to your original payment method or as store credit.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing