Returns & Exchanges Policy
At Feel22, we want you to be completely satisfied with your beauty haul. If you are not happy with your purchase, you can return or exchange unopened and unused products within 15 days of delivery.
Initiate Your Request
Contact our customer support team via WhatsApp or email with your order number and a photo of the items you wish to return.
Quality Inspection
Ensure the products are in their original packaging, sealed, and unused to qualify for a successful return or exchange.
Schedule a Pickup
Once approved, our courier partner will visit your location within 2-4 business days to collect the package from your doorstep.
Receive Your Refund
After the item reaches our warehouse and passes inspection, we will issue a refund to your original payment method or as store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
